UPDATE: 1644 Truckstop load board connection is back up
Update: 1204PM according to internal sources at TQL, Truckstop has temporarily terminated its connection to TQL.
Update 1140am: Carriers reported receiving mass email from Kerry Bryne, President of TQL notifying of the breach
Total Quality Logistics (TQL) revealed to its employees that the confirmed a data breach of their online web portals resulting in unauthorized “access” to carrier account information and might have also “compromised” financial data.
According to TQL “it appears it was initially and information/data phishing attempt”
An internal memo sent to company employees obtained by Freight Broker Live this morning addressed the scope of the data breach. “The information compromised from some carrier accounts included tax ID numbers, bank account numbers, and in some cases social security numbers,” TQL’s CEO Ken Oaks says in the letter.
It also says that customer information was also breached including “email addresses, phone numbers, first and last names and TQL customer ID numbers”
According to the letter, TQL has taken steps to close the security gaps in their system, hired an third-party cyber security firm for “additional forensics,” on their systems to identify if any other information was compromised. The notice also says that TQL is actively working with law enforcement to investigate the breach.
Initial reporting from sources within the company is that the load-board provider Truckstop had temporarily suspended their connection to TQL. We have not received confirmation from Truckstop.com regarding this at this time.
The DAT load board is not affected by this data breach. “DAT has not been contacted directly by TQL regarding the reported security breach. DAT systems operate independently from those of its customers,” a DAT spokesperson told Freight Broker Live
TQL is the second largest freight brokerage with annual gross revenues of $3.6B. It’s CEO, Ken Oaks was named the richest person in Cincinnati by Forbes in 2016 with an estimated net worth of $980M.
This is a breaking story and we will update as new information becomes available